How to Raise a Complaint

Last updated: October 2026

We want every homeowner who reaches Adfounder Pest Control to be treated fairly and honestly. If something went wrong, tell us. This page shows how to file a complaint and what happens afterward. It is a general template and not legal advice.

What You Can Raise

You can contact us about:

• Your experience phoning or contacting Adfounder Pest Control
• The way your personal information was handled
• Content on this site that seems unclear or wrong
• The conduct of a provider we connected you with

If the Problem Involves a Provider

Providers in our network are independent businesses. They answer for their own estimates, prices, products, work and customer service. If you have trouble with work done in your home, the usual first step is to raise it with the provider directly and keep a written record.

We still want to hear about it. Feedback helps us keep our network honest, and providers who repeatedly fall short of our expectations may be removed. Please know that Adfounder Pest Control cannot settle contract disputes, issue refunds for a provider's work or make decisions for a provider.

If your worry is about how a pesticide was applied, you may also contact the agency that regulates pest control in Texas.

How to File

Email contact@adfounder.garden and include:

• Your name and how to reach you
• The date you contacted us or the provider
• The phone number you dialed or the form you used, if you remember
• The provider's name, if you know it
• A clear account of what happened and what outcome you hope for

Photos, notes and written quotes can help explain your case.

After You Write

We will confirm receipt by email, usually within a few business days. We will then look into what happened, which may include contacting the provider. After that, we will reply with what we found and any steps we are taking.

If You Are Still Unhappy

If our answer does not satisfy you, reply and ask us to look again. You may also contact your state's consumer protection office or attorney general, or your local Better Business Bureau.

Contact

Email: contact@adfounder.garden